Message from: Prime Controls
Date: 26 March 2020
Dear Customers and Friends,
The state of Ohio has issued a Stay at Home Order effective 11:59 p.m. on March 23rd, 2020 until 11:59 p.m. on April 6, 2020.
In preparation for such an event, Prime Controls has made plans to continue to support you while complying with the Stay at Home Order by maintaining the safety of our employees through remote operations. Please continue to send quote and product inquiries through the same channels you have in the past. Our main email address is email@example.com. You should not see any interruption in quoting, product inquiries, or service questions should you reach out via email. The main office phone will remain in service during normal business hours of 8 a.m. to 5 p.m. EDT. The main office phone number is +1-937-435-8659.
Prime Controls has been designated an essential business, as a manufacturer supplying to the food and beverage industry. However, for the safety of our employees, our production and shipping personnel will be operating on a limited schedule in compliance with the local government and the CDC’s recommendations. Therefore, while we typically strive to ship our products the same day the order is received, we will be moving to a once per week shipping schedule. Urgent orders will be expedited as needed.
As we all continue to move forward in unfamiliar territory, we want to thank you for your continued business. Should anything change to the plans noted, we will let you know.
All the best,
4528 Gateway Circle
Dayton OH 45440-1712 US